Shipping policy

Shipping

Thanks for shopping at our online store. Here are the shipping terms that apply to all orders.

Who's responsible for shipping

All products are shipped from our headquarters:

Daniel Anz

Seestrasse 43

83209 Prien am Chiemsee

Germany

Shipping

We ship all orders within Germany and abroad with DHL. By choosing DHL, we can offer a reliable service with tracking and competitive delivery times.

Shipping

Shipping costs are calculated automatically at the time of purchase and are based on DHL's official rates, taking into account the weight, dimensions of the package and the destination. This guarantees every customer a fair and transparent price.

Domestic shipping (Germany): according to the current DHL rates.

Shipping within the European Union: DHL's standard international rates apply.

Shipping to all other countries: DHL offers various shipping options, including economy and express services. The customer can select the desired option when completing their purchase.

Delivery times

The estimated delivery times depend on the destination and the service selected:

Germany: 1 to 4 working days

European Union: 3 to 8 working days

International: 7 to 20 working days (may vary depending on the customs regulations of the destination country)

All orders include a tracking number, which will be sent to you by email once the package has been shipped.

Taxes and customs

For international shipments outside the EU, the package may be subject to customs duties, taxes or other import duties. These charges are the responsibility of the buyer and may vary depending on the regulations of the destination country.

Recommendations

Please check that your shipping details are complete and correct before completing your purchase. We accept no responsibility for delays or returns due to incorrect or incomplete addresses.